Telephone & Online Counselling

What support is available through the 1800RESPECT telephone and online counselling service?

This page contains:

Telephone Counselling

1800RESPECT telephone counselling is available 24/7, whether you're seeking help for yourself, a friend or relative, a colleague or a client. Professionals are also encouraged to use 1800RESPECT for support with secondary referrals or vicarious trauma. Call 1800 737 732.

Interpreter SymbolTranslators and Interpreters 

The telephone Translators and Interpreters Service (TIS National) is available free of charge. 

To arrange an interpreter:

  • Call 1800RESPECT on 1800 737 732 and ask for an interpreter. The counsellor will make the arrangements, or

  • Call TIS on 131 450 and ask them to contact 1800RESPECT on 1800 737 732. 

Online Counselling

1800RESPECT online counselling offers one-to-one, online contact with a qualified and experienced counsellor. The counsellor can offer:

  • The opportunity to ask questions

  • Access to information including referral to services

  • Support

Online counselling is only one form of counselling and may not be appropriate for all people. Face-to-face or telephone counselling may be more appropriate. 

To use 1800RESPECT Online you must have Popup-Blocking turned off in your web browser.

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