- Supporting people who have experienced domestic, family and sexual violence is both challenging and rewarding
- It can also present a risk to workers’ safety and wellbeing
- Workplace health and safety (WHS) policies need to be in place for anyone supporting people impacted by domestic, family and sexual violence
Supporting people impacted by domestic, family and sexual violence may mean also coming into contact with the perpetrators of violence. Perpetrators may be threatening, abusive or violent towards staff as well as clients. Security and lockdown procedures should be reviewed regularly to reduce the risk of incidents.
Some things that can be done to increase security include:
- Installing duress alarms or panic buttons
- Locking doors and counters or other barriers at reception
- Staff incident response training
- Using CCTV monitoring.