Financial support services
What kind of financial support is available to me?
- Worries about money and finances are common for people affected by domestic and family violence
- It is important to know that Australia has many services that can help you with your money and financial problems
- You do not need to feel trapped in a violent situation because of money or financial worries
- This page explains some of the services that can help you.
Money can be one of the biggest causes of worry and stress for everyone. We understand that when you have experienced sexual assault, domestic and family violence, those worries can be even greater.
In Australia there are many services that can help you figure out solutions to your financial problems. You do not need to feel trapped in a violent situation because of money or financial worries.
Below are some of the options for help and support. There are many more listed on the Money Smart website.
I need urgent help with money or finances
If you urgently need help with living expenses there are organisations that can help you with:
- Rent or accommodation
- Paying water, gas or electricity bills
- Food parcels and vouchers for food
- Vouchers for transport or chemist supplies
If you need this kind of support, you can:
- Contact the Department of Social Services on 1300 653 227 and ask to be put through to your local emergency relief service
- Search our Service Directory for emergency relief services near you
- Contact 1800RESPECT for a referral on 1800 737 732 or through the online chat
If you are requiring financial assistance please go to the UnitingCare website who administer the Escaping Violence Payment. The Escaping Violence Payment program (EVP) is available to anyone who is experiencing violence from their partners.
I need financial counselling or help with debt
If you are worried about debt you can call the National Debt Helpline on 1800 007 007. Your call will be answered by independent financial counsellors offering free, confidential advice on:
- Utility bills, such as gas, electricity, phone and internet
- Mortgage payments or rent
- Credit cards and personal loans
- Centrelink issues
- Joint debts
- Generally sorting out your finances
You can also get help from the National Debt Helpline website. The website has information about common financial problems and guides on how to manage them.
What is the No Interest Loan Scheme (NILS)?
The No Interest Loans Scheme (NILS®) offers loans between $300 and $1,500 to people on low incomes. The loan is provided to pay for essential goods and services.
You can find further information on the No Interest Loans Scheme at the Good Shepherd website.