Queensland Services

Find services and resources that can help in your state or territory.


This page contains:


Domestic & Family Violence Services

 

Service

Contact Details

DVConnect Womensline

Womensline provides confidential advice and counselling as well as referral to crisis accommodation for women and children escaping  domestic violence.

1800 811 811

Available 24 hours a day 7 days a week

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DVConnect Mensline

Mensline provides counselling, information and referral to men affected by domestic violence.

1800 600 636

Available 9.00am -12 midnight, 7 days a week

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Queensland Domestic Violence Support Services

Counselling advice and support for women experiencing domestic and family violence


Brisbane ..........................(07) 3217 2544

Cairns ...............................(07) 4033 6100

Caboolture ........................(07) 5498 9533

Emerald ..............................1300 523 985

Gold Coast........................(07) 5532 9000

Mackay ............................(07) 4957 3888

Ipswich............................. (07) 3816 3000

Ipswich Rural free call .........1800 026 262

Roma ...............................(07) 4622 5230

Logan City .......................(07) 3808 5566

Toowoomba ......................(07) 4639 3605

Sunshine Coast ................(07) 5430 9300

Townsville ........................(07) 4721 2888

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Sexual Assault Services

 
 

Service

Contact Details

Sexual Assault Helpline

Crisis counselling and referrals for people who have experienced sexual assault and abuse

1800 010 120

Available 7.30am-11.30pm, 7 days/week

Queensland Sexual Assault Services

Provide counselling, support, advocacy, information, advice and referral to women who have been sexually assaulted during their lives.

Brisbane Rape and Incest Survivors Support Centre (BRISSC) - (07) 3391 0004

Immigrant Women’s Support Service (Brisbane) - (07) 3846 5400

Working Alongside Women with Intellectual and Learning Disabilities – Sexual Violence

Prevention (WWILD-SVP) (Brisbane) – (07) 3262 9877

Murrigunyah Aboriginal and Torres Strait Islander Corporation for Women (Brisbane) - (07) 3290 4254

Sisters Inside (West End) – (07) 3844 5066

Zig Zag Young Women’s Resource Centre (Camp Hill) – (07) 3843 1823

Cairns Sexual Assault Service (Family Planning Queensland) - (07) 4031 3590

Logan Centre Against Sexual Violence - (07) 3808 3299

Gladstone Women’s Health Centre - (07) 4979 1456

Gold Coast Centre Against Sexual Violence – (07) 5591 1164

Phoenix House Bundaberg - (07) 4153 4299

Rockhampton Women’s Health Information & Referral Service - (07) 4922 6585

South Burnett Women’s Service (Centacare) - (07) 4162 5439

Sunshine Cooloola Services Against Sexual Violence - (07) 5443 4711

Tablelands Sexual Assault Service - (07) 4091 4036

North Queensland Combined Women’s Services - The Women’s Centre (Townsville) – (07) 4775 7555

Whitsunday Crisis and Counselling Service - (07) 4946 2999

Wide Bay Sexual Assault Service - (07) 4121 5999

Living Well

Information for men who have been sexually assaulted in childhood or adulthood, and those who support them.

Also offers online counselling.

(07) 3028 4648 or 1300 114 397 (free call from landlines)

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Sexual Assault Services

See the website for the phone number for your local service.

Some services provide counselling to both men and women – check when you phone.

 
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Queensland Police 

000

(Please dial 000 in emergencies only)

131 444

Please call the above Policelink number in non-emergency situations

Legal Services

Service

Contact Details

Women’s Legal Service Queensland (WLSQ)

Telephone advice and information and some face-to-face advice sessions

(07) 3392 0670  (Brisbane)

1800 677 278  (outside Brisbane)

Phone line service available:

Mon, Tue and Thurs (9.30am-1.30pm)

Wed (9.30am-11.30am)

Drop-in evening legal advice sessions 

Mon and Wed (6.00pm-7.30pm)

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North Queensland Women’s Legal Service

Telephone advice and information and face-to-face appointments 

1800 244 504 (Free call, does not show on telephone bill)

Available Tues, Wed, Thurs (9.00am-1.00pm)

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Adult Guardian

Assists adults who are unable to make decisions for themselves due to illness, injury or disability

(07) 3234 0870 (Brisbane)
1300 653 187 (Regional)

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Caxton Legal Service / Seniors Advocacy Information and Legal Service

Provides free legal advice, referral and information

(07) 3214 6333

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North Queensland Women’s Legal Service

Telephone advice and information and face-to-face appointments

1800 244 504 (Free call, does not show on telephone bill)

Available Tues, Wed, Thurs (9.00am-1.00pm)

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Queensland Indigenous Family Violence Legal Service

Advice, counselling and outreach visits to communities

1800 88 77 00

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Community Legal Services

To check if there is a centre near you, see the QAILS map

Domestic Violence Court Support/Assistance Services

 

To check if there is Court support near you, visit the Queensland Government's Department of Communities, Child Safety and Disability Services website.

Queensland Police Service

000

(Please dial 000 in emergencies only)

131 444

Please call the above Policelink number in non-emergency situations.

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Aboriginal and Torres Strait Islander Services

Service

Contact Details

For a detailed list of services please go to the Aboriginal and Torres Strait Islander service map

Queensland Indigenous Family Violence Legal Service

Advice, counselling and outreach visits to communities

1800 88 77 00

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Health Info Net

Information about services for Indigenous Australians, including domestic and family violence and sexual abuse services

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Gallang Place

Counselling and support services for Indigenous people.

(07) 3899 5041

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Service for Women from Migrant, Refugee & CALD Communities

Service

Contact Details

Immigrant Women’s Support Service

Advice, referral and assistance to immigrant and refugee women, including those  affected by domestic and family violence and sexual assault.

(07) 3846 3490 

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Gay, Lesbian, Transgender & Intersex Services 

Service

Contact Details

LGBTI Legal Service

Legal Advice and referrals for people from the LGBTI community who have experienced sexual assault, domestic or family violence.

0401 936 232

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Queensland Police LGBTI Officers

Information and contacts within Queensland Police

131 444

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Housing & Finances

There are many shelters/refuges operating across Queensland. Call one of the central phone lines below to find out where vacancies are available. Centrelink social workers in the Australian Department of Human Services can also provide assistance and referrals for material needs, such as finances or housing.

Service

Contact Details

DVConnect

For women and children seeking crisis accommodation

1800 811 811 

Homeless Persons Information Queensland

Information about available crisis accommodation across Queensland for people who are homeless or at risk of homelessness

1800 47 47 53

1800 HPIQLD  

TTY: 1800 010 222  

Victim Assist Queensland

Support for victims of crime in Queensland to access services and financial assistance

1300 546 587
Available Monday to Friday 8:30am – 5pm

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Centrelink

132 850

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National Services 

Service

Contact Details

National 1800RESPECT Line

Telephone and online counselling information and referral 

1800 737 732

Kids Helpline

1800 55 1800

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Translating & Interpreting Service 

TIS National can provide an interpreter immediately over the phone

13 14 50

National Relay Service

Provides service access for people who are deaf or have a hearing or speech impairment

 

For emergency TTY calls

106

For emergency access via the internet

For non-emergency TTY calls

133 677

Speak and Listen users

1300 555 727

SMS Relay service text

0423 677 767

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Reporting Child Abuse

 Service

 Website

Child Safety Services, Queensland Government Department of Communities, Child Safety & Disability Services

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Other Services

 Service

 Website

RUBY (Rise Up, Be Yourself)

A free physical fitness program for women affected by domestic and family violence, run by Queensland Police-Citizens Youth Clubs (PCYC). RUBY can also link participants into local support services.

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